Citizens' Attitudes Towards Local Services Accountability and Transparency:

نویسندگان

چکیده

Purpose: The aim of this paper is to evaluate the perceived downward accountability and transparency two public services – water supply sewage local road maintenance in Sarajevo Canton Bosnia Herzegovina (BiH).Design/Methodology/Approach: An opinion survey[1] on a sample 250 respondents four binomial regressions were conducted measure factors that affect services.Findings: results logit indicate terms sewage, significant variables include gender, education, satisfaction with price pay for such service. Significant regular winter maintenance, while an additional variable education.Academic contribution field: Although publications literature dealing implementation New Public Management developed countries are plentiful, not case transition countries. examines contributes research transparency. It may serve as basis further studies sector management other communities or small countries.Originality/Value: limited empirical regarding suggests ways improve such.

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ژورنال

عنوان ژورنال: Central European public administration review

سال: 2021

ISSN: ['2591-2240', '2591-2259']

DOI: https://doi.org/10.17573/cepar.2021.2.02